|
|
|
WinVMD - Windows Virtual Multi Desktop
 WinVMD can create unlimited virtual desktops | |
Remove (Delete) Duplicate Lines in Text File Software
 Find & eliminate duplicate lines in files | |
Skies of War
 Skies of War | |
Cash Advance
Cash Advance by www.supersonicpayday.com |
|
Adventnet ManageEngine ServiceDesk Plus
|
| Publisher: |
AdventNet Inc
|
Contact Email: |
|
Free to use |
| Version: |
5.0 |
File Size: |
27.50MB |
| Date Released: |
2005-11-11 |
Release Status: |
Major Update |
| License: |
Freeware |
Price: |
Free |
Download
(31)
|
| Date Added: |
2006-06-17 |
Date Updated: |
2006-06-17 |
| Category: |
Business::Helpdesk & Remote PC |
| Platform(s): |
Windows2000,WinXP,Windows2003,Linux |
Tell a friend!
|
| Rating: |
 (Votes: 1)
|
|
|
 ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.
ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.
ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.
Version 5.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, enhanced list views, billing based on time spent on request, HTML editors for solutions and notifications, & more.
The Free Edition allows a single Technician manage upto 25 Workstations.
Keywords: Help Desk, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase Order Management, Knowledge Base, Inventory Management
|
Stop fighting with your kids about getting off the Internet. New Time Controls let you control their access. Even when you are at work. 100% Satisfaction Guaranteed
Earn big money renting out your place for the Super Bowl
|
| Other softwares by this publisher
|
Zoho Virtual Office
Zoho Virtual Office is a web-based, groupware, collaboration software. It provides a virtual platform using which individuals and groups can communicate, collaborate, organize and share information seamlessly.
|
|
|
|
|
|
